All items (except close-outs) are returnable provided it is within 21 days of delivery. Customers are required to pay additional shipping for exchanges. All returns and exchanges are subject to a 10% restocking fee unless the item is defective or the order was improperly filled.
We recommend that you carefully pack your return and insure it to with the shipping company to avoid liability in case the item is damaged in transit. If you return items in a condition that isn't just like new, we will not provide a refund. We will donate the item to our local rescue program on your behalf. You will not receive credit for these returns. You will have the satisfaction of knowing you are helping dogs that are less fortunate.
How To Return An Item
Pack Your Return -If your return meets the above criteria, wrap your item carefully Enclose a copy of your packing slip with the return. Please note - important !
Free shipped items, bite sleeves and other heavy weight items - are subject to $25 fee per each item when returned Please note - important !
Collars and Harnesses which were made up to custom size request - are not accepted for refund or exchange
Ship Your Return to:
Marina Pesh
11 Timber Lane
Manalapan, NJ , 07726
USAÂ
The returned item must meet the following qualifications:
- Item(s) must be unused
- Item(s) must be in original packaging
- Packaging should be in re-sellable condition (appear in a manner that you would expect an order to be received in)
- Item(s) must be received at our location within 21 days of delivery.
